Shipping policy

 

SHIPPING POLICY

Since we work on items in the order received, we highly advise you to prepare for Holidays seasons few months in advance to make sure you get your custom made gift in time and to avoid longer waiting time! IF YOU NEED YOUR ITEM IN THE RUSH, YOU MAY REQUEST RUSH SERVICE.

FREE SHIPPING (APPLIES AUTOMATICALLY TO ORDERS OF $150 OR MORE)

USPS Economy Advantage USA shipping: FREE (7-10 days) after item is made
This shipping method does include insurance up to $100, delivery confirmation. Tracking number will be provided by us.

Disclaimer: Packages left at the destination location due to no one being available to receive them and are subsequently lost or damage, are deemed delivered and then borne by the customer if a "Signature Required Request" was not made at the time of shipping. (i.e lost packages from carrier leaving them outside of your location, because no one is available to accept, are customer's responsibility!

INTERNATIONAL SHIPPING:
*Not Available Yet*

We lovingly package all our items and ship orders in secure boxes with lots of bubble wrap, air bags, decorative paper, and/or foam. If a product is damaged in shipping, it is a customer's responsibility to file a damage claim with that carrier for a full amount package was insured.

Disclaimer:

WE ARE IN NO WAY RESPONSIBLE FOR LOST/BROKEN PACKAGES DURING SHIPPING PROCESS. PLEASE MAKE SURE TO INCLUDE INSURANCE FOR FULL AMOUNT OF YOUR ORDER IN CASE THAT HAPPENS TO COVER YOUR LOSSES.